uFlow: Digital Document Management and Workflow At Uniaxial Softwares Pvt. Ldt. : Final Year Internship Report (CSC-452) 

Abstract

Despite the enormous interest in workflow management systems and their widespread adoption
by industry,few research studies are available that empirically assess the effectiveness and
acceptance of this technology. Workflow systems hold the promise of facilitating the everyday
operation of many enterprises and work environments.
Harnessing information technology to manage documents is one of the most important
challenges faced by I/S managers in this decade. It is important because most of the valuable
information in organizations is in the form of documents such as business forms, reports, letters,
memos, policy statements, contracts, agreements, etc. Moreover, most of the important business
processes in organizations are based on, or driven by, document flows.
uFLow promises major productivity and performance increases by applying new technology to
documents and document processing. The purposes of this project is to show the value of new
technology for managing documents, to illustrate the variety of ways this value can be realized,
to develop some structure for understanding this rapidly evolving field, and to suggest some
actions I/S managers can take now to prepare for this revolution in information management.
The paper argues that the I/S Department, as the developers and managers of the technical
infrastructure for uFlow, will be in a position to lead this evolution as major change systems as
they did in MIS eras, but some specific actions will be needed to assume this leadership